Q: Who is FOCUSINDUSTRY?
A: Click here to see our About Us page.

Q: What currency am I billed/charged?
A: All dollar amounts are in Canadian Dollars.

Q: After I add to cart, how do I find my product.
A: You will notice a “Check out” option at the top right hand corner of the page after successfully adding an item to the cart.

Q: How do I log into my account?
A: Top right hand corner of the website. Click on “My account”

Q: What is the events page?
A: The events page is a quick at a glance calendar page that allows you to view/search upcoming available training dates.

Q: I am having technical issues processing/viewing an order?
A: Please contact support@FocusIndustry.ca for all Technical issues/Customer Service issues.

Q: I am interested in a training session/webinar and I would like more information.
A: Please go to our contact us page and we will be more than happy to assist.

Q: Do you only offer services to Newcomers/ Pre-newcomers?
A: We offer services to anyone looking for professional career development, however we do specialize in providing services to newcomers and pre-newcomers.

If you were unable to find the answer to your question here, please do contact us.